Shipping policy

Processing times

Orders ship in 1–3 business days (Mon–Fri), excluding holidays. You’ll receive a tracking email when your order ships.

Rates & free shipping

• Free shipping on orders $71+ CAD (before tax/after discounts) within Canada.
• Standard shipping rates shown at checkout for other orders/regions.

Delivery estimates

Canada: typically 2–8 business days after dispatch. Delivery times are estimates and may vary.

Address issues

Please ensure your shipping address is correct. We’re not responsible for delays or losses due to incorrect addresses.

Lost or damaged packages

If a package is marked delivered but not received, or arrives damaged, contact us within 7 days: themellowfellow.ca@gmail.com